Support Your Next Customer Instantly
— Right on Your Site
Create a powerful knowledge base of articles to support users 24/7.
Resolve issues quickly and engage seamlessly, all directly on your site.
What is Helplify?
At its core, Helplify is a customer support and knowledge management platform that enables businesses to create, manage, and distribute helpful articles through an intuitive CMS. These articles form the foundation of a knowledge base—a centralised repository of information about your business, products, or services.
Powerful CMS Made Simple
Create comprehensive help documentation with an intuitive interface designed for everyone. Organise content with categories, and featured articles to help customers find what they need instantly.
- Rich text editor
- Organise with categories
- Feature your most important articles
Smart Widget, Seamless Integration
Embed our intelligent widget on your website or product with a simple peice of code. It automatically surfaces all your non/featured articles to your customers, reducing support tickets and empowering self-service.
- Simple embeddable script
- Featured articles recommendations
- Minimal style
Setup in Minutes, Not Hours
Get your knowledge base live with our step-by-step guides. Whether you're technical or not, our documentation walks you through platform-specific setup for Squarespace, WordPress, React, Vue, and more. No complex configuration required.
- Support for all major platforms
- Clear step-by-step instructions
- No technical expertise needed
Powerful Features for Better Support
Everything you need to provide exceptional customer support and self-service
Knowledge Base
Build a self-serve help center where your customers can find answers—fast. Write, organise, and update support content effortlessly.
- Rich text editor
- Article categorisation
- Search functionality
Smart Widget
Track how customers interact with your knowledge base and identify areas for improvement.
- Easy embed on any page or product
- Highlight featured articles to guide users
- Article viewer
Analytics
Track how customers interact with your knowledge base and identify areas for improvement.
- Article Views
- Article Ratings
- Time spent on articles
Seamless Integration
Works out of the box with your stack. Simple to set up, even easier to maintain.
- Copy-paste embeddable script
- Compatible with popular frameworks
- No heavy setup or backend config required
Basic
- Single user
- Knowledge base
- Unlimited articles
Pro
- Single user
- Knowledge base
- Unlimited articles
- Article ratings
- Article Hero Images
- Teams coming soon
- Priority access to new features
- Customisation